What you get with our Extended Support Plan!

Our Extended Support Plan was introduced for customers that require 24/7 help at their finger tips. Upon joining this plan you will be given a number that will be answerd regardless what time of day by level 3 support personnel that would deal with your issue immediatly. You always have someone to help and expert advice with your AccuPOS system.  Whether you'd like assistance with initial set up, user operation, or (our specialty) "outside the box" solutions for unique businesses, our team is here to help. There are no scripts!  We carefully consider your question and respond from years of experience and directly working with end users.  All this makes our annual support the best deal in town! 

Further more as part of your support plan we can carry out the AccuPOS epos installation, for you using our remote software securely, easily at your site by the use of broadband technology. By connecting to your computer we can give you a One to One (1to1) hands on experience of AccuPOS, and or to give you full training whilst you watch AccuPOS at work, on your desktop.

Our 1to1 solution is second to none. We have used this technology to surpass all customers expectations. By the use of this technology we can over come most if not all questions, whilst you watch on your desktop the solution being implemented.

At the same time we can demonstrate AccuPOS functionalities, ease of use that will benefit you, youre staff and your business.

We would also ask you to stay and watch which will give you a deeper and clearer understanding of AccuPOS epos installation and ease of use.

New staff, No worries, by the use of the 1to1 and AccuPOS Training mode we can easily train new staff, with out effecting your business.

When you enroll in an AccuPOS Support Plan, you'll receive:

	Unlimited access to telephone support
	Unlimited WebEx sessions with our technicians
	Unlimited e-mail support
	24/7 after hours support
	Two database repairs per year included in price

Click on the Remote Support button for Live one to one remote support with one of our staff. This service is only available

24 hours per day 7 days aweek. You will require a broadband connection for this service to operate.

Please call us on (44) 20 8203 9345 and speak to our technical support personnel, where they will assist you. Remote Support service is available Free as part of Annual/Monthly Support packages and or Extended Support plan. If you do not have either of these support plans, Emergency Support charges will be applicable.

Download the software and install on your PC. You will need to generate a KEY, this software uses very high security and will only allow access if the permission is given.

Once the key has been generated, please email us your KEY then we will give you ours.