Q: Who should use AccuPOS EPoS Retail Point Of Sale?
A: AccuPOS Retail Point of Sale is designed for use with QuickBooks Peachtree MAS 90/200 and BusinessWorks and Sage 50 Accounts is ideal for retailers who:
Know and use QuickBooks, Peachtree by Sage, Sage MAS 90 and 200 Line 50 or Sage BusinessWorks for accounting, and do not want to relearn new and complicated accounting features.
Want to be able to easily transfer line item detailed sales information from the Point Of Sale to QuickBooks, Peachtree by Sage,Sage MAS 90 and 200, Line 50 or Sage BusinessWorks instead of entering manual sales or just receiving summarized sales information at the end of the day.
Want speed and accuracy at the Point Of Sale.
Want to be able to track and add customer information at the Point of Sale.
Want to be able to charge a customer's account and have a detailed invoice created for the next billing cycle.
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Want a Point Of Sale Solution that works with a bar code scanner and/or a touch screen monitor.
Q: How is AccuPOS EPoS Retail different from my Financial Software?
A: AccuPOS Retail EPoS was designed to close the gap between retail and your financial software. Our 20 years of Point Of Sale experience has taught us that retailers want to process sales, collect customer information, maintain better inventory control and still use accounting software for ALL of their inventory and accounting needs. We developed AccuPOS Retail to do just that, collect the sales and customer information in a fast-paced retail environment and report automatically to the financial software for all inventory and accounting purposes. AccuPOS Retail has no redundant accounting features.
Q: How is AccuPOS EPoS Retail different from other Point Of Sale programs?
A: AccuPOS Retail is the only Point Of Sale program that reports line item detail to QuickBooks, Peachtree by Sage,Sage MAS 90 and 200 Accounts 50 and Sage BusinessWorks. There is no need to relearn inventory, purchasing or any accounting functions. The quantity on hand and inventory information is in the same program from which you order inventory and pay vendors. Other Point Of Sale programs take over the inventory control which then forces part of the accounting to be done partly through the Point Of Sale and partly through the accounting program. Also, since AccuPOS Retail allows a wide variety of accounting interfaces, you may choose to switch accounting programs as your business grows.
Q: Do I need to have QuickBooks Merchant Services or QuickBooks Point Of Sale Merchant Services to process credit card transactions at the Point Of Sale?
A: NO! Credit card transactions can quickly be collected at the Point Of Sale and communicated to the processor and merchant services OF YOUR CHOICE!
Q: I am currently using another Point Of Sale, how can I get my information into AccuPOS Retail EPoS?
A: AccuPOS EPoS Retail utilizes the inventory list from your accounting software. If you have the ability to export inventory and customers from the current Point Of Sale, chances are it can be manipulated and imported to the accounting program.
Q: Which versions of accounting does AccuPOS Retail EPoS work with?
A: Sales information from AccuPOS Retail EPoSl can be transferred into
- QuickBooks Pro/Premier 2004 or newer (all flavors i.e. Retail, Manufacturing etc.)
- Peachtree by Sage Premium or Complete 2005 or newer (all flavors i.e. Distribution, Manufacturing, etc.)
- Sage MAS 90 and 200 3.75 and 4.05
- Line 50 Version 11 or newer
- Sage BusinessWorks 5 or newer
Q: How does AccuPOS EPoS handle inventory?
A: AccuPOS Retail allows the accounting program to handle inventory. Inventory is maintained in the same place you process purchase orders and cut vendor checks. AccuPOS Retail will report to your accounting software which items were sold, for how much, to whom (if you track customers), and adjust inventory in the accounting program.
Q: How many Point Of Sale stations can AccuPOS Retail Point Of Sale handle simultaneously?
A: With the addition of AccuPOS Elite, AccuPOS Retail can operate as many Point Of Sale stations as your business needs.
Q: Do I need my financial software on the same computer as AccuPOS EPoS Retail?
A: No, AccuPOS allows the accounting to be anywhere on the network. With the addition of the Remote Transfer Module, the accounting can be anywhere in the world!
Q: Can I use AccuPOS Retail in the store and have my financial software in a different location i.e. home office/corporate office?
A: Yes, the AccuPOS Retail Remote Transfer Module allows EPoS to communicate with the accounting program even if it is off site. Internet connection is required in both locations.
Q: Will AccuPOS EPoS Retail work with my existing hardware?
A: Yes, AccuPOS Retail is compatible with most EPoS hardware peripherals. Please check with us before you purchase from a different source.
Q: How do I process Credit, Debit and Gift cards using AccuPOS Retail EPoS?
A: You can process all major credit cards with AccuPOS Retail Point Of Sale using the bank OF YOUR CHOICE! There is no need to change your existing merchant services agreement.
Q: Since AccuPOS EPoS Retail shares information with my financial software, will my employees have access to my financial information?
A: No, your accounting software does not even need to be on your Point Of Sale computer. AccuPOS Retail also has user defines groups to assist with Point Of Sale security.
Q: Does my accountant need a copy of AccuPOS EPoS Retail Point Of Sale?
A: No, all sales information is transferred to your accounting software in detail. All they need is the Financial Software file.
Q: How can I get more information about AccuPOS EPoS Retail Point Of Sale?
A: You may call (44) 20 8203-9345, 9am-5pm (GMT) Monday-Friday and speak to one of our Point Of Sales representatives about your specific needs and applications. You may also and submit questions by completing our Information Request form. There is a free full working demo version of AccuPOS Retail available for download, and set up instructions on the website.
Q: Who do I call for product support?
A: For support from AccuPOS Retail EPoS technical staff call (44) 20 8203-9345 weekdays from 8am-5pm GMT*
*Support agreement is required. Additional fees will be assessed outside of normal business hours.
Terms and conditions of support are subject to change.
Q: Do I need to purchase another copy of AccuPOS Retail for my other stations or locations?
A: AccuPOS Retail EPoSl is licensed per location/address. In each location you may add as many Point Of Sale stations as your business requires for only £180.00 or €270.00 each. A new location/address requires a new license of AccuPOS Retail.
Q: Can I edit the transaction number in Point of Sale to continue the sequence begun in my accounting software?
A: Yes, AccuPOS Retail EPoS enables you to select you own numbering sequence when a new file is started. If your last transaction number was 100, you may start AccuPOS Retail at 101.
Q: What Point Of Sale hardware do I need for AccuPOS Retail EPoS?
A: AccuPOS Retail offers a variety Point Of Sale Hardware Solutions and is both scanner and touch screen compatible. Visit EuroPOS or call (44) 20 8203-9345 directly to discuss your specific Point Of Sale needs.
Q: Do I need a Cash Register?
A: No, AccuPOS Retail turns your computer into an efficient Point Of Sale machine that collects sales information AND updates your accounting program. No need for a Cash Register.
Q: How easy is AccuPOS Retail to install and use?
A: AccuPOS Retail is the easiest Point Of Sale system available since it was created specifically for use with your accounting software. There is no relearning of any new accounting features. AccuPOS Retail is also easy for employees to learn since the operation is similar to a manual register. Scan the item, total, tender and you're ready for the next customer in line. It's that easy!
Q: When will my software be out of date?
A: Both AccuPOS Retail and AccuCount Inventory are a 32 bit VC++ programs, the most solid programming tool available today. As long as you maintain an Update/Support Contract your AccuPOS Retail Point Of Sale will always be ahead of its time.
Q: Can I track customer transactions?
A: Yes, current customers can be imported from accounting and new customers can be added on the fly at the Point Of Sale. If it is a cash transaction it will be posted into accounting as a detailed cash sale to a customer. If it is charged to a customer account it will post as a detailed invoice. By doing so, all customer transactions will be available in your accounting software.
Q: Can I set a reminder to reorder items?
A: AccuPOS Retail adjusts the quantity on hand in your accounting software. Reorder points may be set in the accounting software, and when the quantity falls below that point, the accounting software will remind you to reorder.
Q: Are security levels available in the Point Of Sale system?
A: Yes, in AccuPOS Retail you may set up user groups and assign security levels.
For example, a sales person may only process sales, while a supervisor can process sales, returns, voids, change prices and clear the cash tills, and a manager can do all of these and also import information to accounting.
Q: Is AccuCount Inventory needed for the Point Of Sale?
A: AccuCount Inventory is a program to assist users with receiving and physical inventory counts. A portable scanner collects the inventory counts and uploads them to accounting so complete inventory adjustments can be made instantaneously. No need to close the store and pay overtime to count your items!
